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Requisition Number 12-0036
Title Software Support Specialist
City Burlington
State MA
Country United States

Accelrys’ Velquest business unit’s products and services are a fast-growth area, and we are adding to our team. This senior level position will provide support and services to Velquest’s customers. Key responsibilities include providing scientific and technical support and delivering on-site installation and configuration projects. Due to the high customer facing nature of the role, the position requires outstanding interpersonal and problem solving skills and a willingness to travel up to 15% of the time.


To be considered for this opportunity you should have 3-5 years of relevant industry experience and an advanced degree in Computer Science, Software Engineering, Chemistry*, Biology* or Computational Biology/Chemistry (* Will need to demonstrate relevant technical IT experience.) Demonstrable experience in administering or troubleshooting technical issues in Windows or Linux based environments and Oracle is required.  Working knowledge of Citrix and expertise with managing and administering scientifically based software systems is also highly desired.

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